Privacy Policy Summary
Who We Are
SuchiGo is the brand of S & A Design Hills LLP, offering digital waste management services via our website, WhatsApp chatbot, call center, and soon, the SuchiGo App.
What Information We Collect
- Personal Details: Name, phone number, address, email
- Booking Details: Type of waste, pickup location, time, frequency
- Device Data: IP address, app usage, device information
- Transaction Info: Payment history, digital weighing records, credits for recyclables
- Feedback or Support Conversations
How We Use Your Information
- To manage bookings and provide waste collection services
- To send updates and service notifications
- To process payments and maintain transaction records
- To improve our app, website, and services
- For legal compliance and safety requirements
Data Sharing
- We do NOT sell your data.
- We may share your data with:
- Disposal partners like KEIL for safe waste treatment
- Technology vendors managing our app and IT systems
- Government bodies, if legally required
Data Security
- We use security measures like encryption and secure servers
- Only authorized staff can access your personal information
- Data is stored as long as needed for service delivery or legal requirements
Your Rights
- You can:
- Access your data
- Correct inaccuracies
- Request deletion, where legally permitted
- Contact us at [insert contact email/phone] for privacy requests.
Changes
We may update this Privacy Policy. We’ll notify you through the app or our website when major changes occur.
Terms & Conditions Summary
About SuchiGo
SuchiGo, a brand of S & A Design Hills LLP, offers waste collection and disposal services through digital platforms, including our upcoming SuchiGo App.
Services Provided
- Doorstep waste collection for:
- Solid waste
- Sanitary waste (e.g. sanitary napkins, diapers)
- Organic waste
- Bio-mining services
- Scientific waste treatment
- Digital weighing and payment systems
- Recycling services with possible buy-back offers for valuable items
User Responsibilities
- Provide accurate booking details (address, waste type, timing)
- Follow segregation guidelines
- Pay fees for:
- Rejected or non-recyclable waste
- Special services if applicable
- Maintain respectful communication with staff
Payments
- Charges are based on:
- Waste type
- Quantity measured digitally
- Payments via:
- App, website, digital wallets, or cash (where permitted)
- For recyclables:
- Users may receive payments for valuable materials
- For rejected items:
- Users must pay disposal fees as per policy
Booking & Cancellation
- Book through:
- SuchiGo App (once launched)
- Website
- WhatsApp chatbot
- Call center
- Cancel at least 12 hours before scheduled pickup
- No refunds for completed services
Intellectual Property
- All logos, designs, and app content belong to S & A Design Hills LLP.
- Unauthorized use of our brand or materials is prohibited.
Limitation of Liability
- SuchiGo isn’t liable for:
- Delays due to weather, traffic, government restrictions
- User errors in booking
- Services are provided “as is,” without guarantees beyond legal obligations.
Governing Law
- Governed by Indian laws
- Disputes subject to courts in Kerala, India
Organic Waste Processing
Innovative, Sustainable, and Scalable Solutions by SuchiGo
we are committed to turning organic waste into opportunity. Our organic waste processing solutions are designed to convert food waste, agricultural residues, and biodegradable materials into valuable resources through scientific, rapid, and sustainable technologies.
