Who We Are
SuchiGo is the brand of S & A Design Hills LLP, offering digital waste management services via our website, WhatsApp chatbot, call center, and soon, the SuchiGo App.
What Information We Collect
- Personal Details: Name, phone number, address, email
- Booking Details: Type of waste, pickup location, time, frequency
- Device Data: IP address, app usage, device information
- Transaction Info: Payment history, digital weighing records, credits for recyclables
- Feedback or Support Conversations
How We Use Your Information
- To manage bookings and provide waste collection services
- To send updates and service notifications
- To process payments and maintain transaction records
- To improve our app, website, and services
- For legal compliance and safety requirements
Data Sharing
- We do NOT sell your data.
- We may share your data with:
- Disposal partners like KEIL for safe waste treatment
- Technology vendors managing our app and IT systems
- Government bodies, if legally required
Data Security
- We use security measures like encryption and secure servers
- Only authorized staff can access your personal information
- Data is stored as long as needed for service delivery or legal requirements
Your Rights
- You can:
- Access your data
- Correct inaccuracies
- Request deletion, where legally permitted
- Contact us at [insert contact email/phone] for privacy requests.
Changes
We may update this Privacy Policy. We’ll notify you through the app or our website when major changes occur.